Frequently Asked Questions (FAQs)

Welcome to the Haldigold (haldigold.pk) FAQ page. Here are the answers to the most common questions about our products, orders, and services:
Where do you deliver?
We deliver to all locations through our trusted courier partners.
How can I place an order?
Orders can be placed directly on haldigold.pk through our website checkout.
What payment methods do you accept?
We accept payments via credit/debit cards, bank transfer, and online payment gateways.
Can I cancel my order?
Orders can be canceled before shipping. Once dispatched, cancellations are not possible. Refer to our Order Cancellation Policy.
What is your return/exchange policy?
Damaged, defective, or incorrect products can be returned or exchanged within 7 days of delivery. Read our Returns & Exchange Policy for details.
How long does a refund take?
Refunds are processed in 3–7 business days using the original payment method.
How can I contact Haldigold?
You can reach us via WhatsApp, phone, or email listed on our Contact Us page.