Order Cancellation Policy

At Haldigold (haldigold.pk), we understand that sometimes you may need to cancel an order. Please read our Order Cancellation Policy carefully:

1. Request to Cancel:

You can ask to cancel your order before it is sent. You can’t cancel an order once it has been sent out.

2. How to Cancel:

To cancel an order, please send an email, call, or WhatsApp our customer service team with your order information.

3. Refunds:

If you cancel and it is approved, you will get your money back using the same payment method. Depending on your payment provider, it could take 3 to 7 business days to process a refund.

4. Orders that Can't Be Cancelled:

You can’t cancel orders that have already been shipped or delivered. Please read our Return & Refund Policy for information on returns and exchanges.

Get in touch with us:

If you have any questions about cancelling your order, please contact us through our website, haldigold.pk, or one of our support channels.

Thanks for picking Haldigold. 🌿